Privacy Policy

Awesome Africa Tours and Adventures has a strong commitment to providing excellent service to all of our customers and visitors, including respecting concerns about privacy.

Awesome Africa Tours and Adventures complies with the POPI Act (Protection of Personal Information act). Awesome Africa Tours and Adventures will explicitly ask when they need information that personally identifies the client or allows Awesome Africa Tours and Adventures to contact them (“personal information”).

Generally this information is requested when making reservations; when requesting a particular service.

The client agrees to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent their affiliation with anyone or anything.

The purposes for which Awesome Africa Tours and Adventures will use the clients personal information are as follows:

To transact with the client or email regarding reservations • to provide services to the client.
To inform the client of new features, services, special offers and products (provided the client has consented to receiving such marketing material).
To enable Awesome Africa Tours and Adventures to process, validate and verify reservations and requests for services and for the purposes for which the client specifically provided the information.
To improve the clients experience with Awesome Africa Tours and Adventures.

Awesome Africa Tours and Adventures shall be entitled to disclose personal information if required to do so:

To comply with applicable law or with legal process served on Awesome Africa Tours and Adventures.
To protect and defend the rights or property of Awesome Africa Tours and Adventures, and
For the purposes of distributing same to various employees and/or third parties who assist Awesome Africa Tours and Adventures in providing services to the client and thus need to know the clients personal information in order to render a proper and efficient service to them.
Awesome Africa Tours and Adventures will ensure that all such employees and/or third party service providers having access to the clients personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to the clients personal information.

The client acknowledges they are aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of “cookies.” “Cookies” are small text files a website can use to recognise repeat users, facilitate the user’s ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto Awesome Africa Tours and Adventures systems and damage files. Generally, cookies work by assigning a unique number that has no meaning outside the assigning site.

If the client do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the client to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customised delivery of information) available on websites. Whilst the Awesome Africa Tours and Adventures is of intent to take reasonable measures to keep personal information about the client confidential, it shall however not be liable for any loss or damage, suffered as a result of the disclosure of such information beyond the reasonable control of Awesome Africa Tours and Adventures.